Delete Your Account In The App
If you signed in with Apple or Google, open AsylumTracker, go to Settings, choose Community Account, select Delete Account, and confirm.
This deletes your profile, helpful votes, reports, blocks, and community preferences. The text of your posts and comments is erased right away, and they show as deleted.
If you use the community without signing in, you can delete your posts and comments in the app from the device that wrote them. To delete the anonymous account itself, email us a link to one of its posts or comments.
Request Deletion By Email
You can also request deletion by emailing [email protected]. If you signed in, please write from the email address you used to sign in, when possible. We complete deletion requests within 30 days and confirm by email. We will never ask for your A-Number or passwords.
Other Data
USCIS cases, judge check-ins, notifications, iCloud case data, and data stored on your device are deleted in other ways. See How to Delete Your Data in our Privacy Policy.
Data Not Deleted
Public immigration statistics, EOIR and USCIS datasets, and other public data are not personal data and are not deleted. Purchase records are kept as long as we need them for purchases, taxes, and accounting. Supabase keeps daily backups for 7 days, so deleted data can remain in a backup for up to 7 days.
Contact
For account deletion or privacy questions, contact [email protected].